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Terms and Conditions

 

GENERAL TERMS AND CONDITIONS

FOR USE OF ON-LINE STORE te-light.bg

 

Please, before use this web site, carefully read these Terms and Conditions. By accessing and using this Web Site, you agree to these conditions and accept them unconditionally without restrictions.

If you do not accept the Terms and Conditions, please do not use this website.

This document contains the Terms and Conditions under which Maxiam Ltd provides services to its users through its on-line store te-light.bg

These Terms and Conditions are binding for all users. The user is informed and expresses consent with the same prior to the purchase of goods from the on-line store. By accepting these Terms and Conditions, the users give their explicit consent to the conclusion of a distance contract within the meaning of the Consumer Protection Act.

Within the meaning of the Consumer Protection Act, a distance contract shall be any contract concluded between the merchant and a user as a part of an organised distance sales system or a system for distance provision of services without the simultaneous physical presence of the merchant and the user, through the exclusive use of one or more telecommunication means until the conclusion of the contract, including at the time of conclusion of the contract.

GENERAL

Article 1 www.te-light.bg is a Web site for e-commerce in the European Union, the publication of this Website is a public invitation to contract for the purchase of Maxiam Ltd goods. The contract is signed with the User by sending a proposal by the Customer in the form of purchase order made by www.te-light.bg, accepted and confirmed by Maxiam Ltd by telephone or email.

Article 2. These Terms and Conditions are intended to regulate the relationship between Maxiam Ltd., Tax No BG203193987, registered in Bulgaria, address Mladost 1, Bl. 54, Entr. 3, Apt. 38, Stolichna Municipality, Sofia, represented by Mihail Paskalev, Manager, hereinafter referred to as Supplier, and the Users of the electronic store www.te-light.bg

“User” under these Terms shall mean any natural or legal person visiting or enjoying the website for purchase of goods offered in the on-line store.

Article 3. Object of the sale are goods offered on the website at the time of making the application for purchase by customers who indicated they were available. Goods are subject to sale through the site are described in it in type and specifications.

Article 4. The supplier delivers the goods and ensures the users' rights under the law and accepted in practice, consumer or business law criteria and conditions.

II. DATA OF THE PROVIDER AND PROPOSED GOODS

Article 5. Information provided in accordance with the requirements of the Electronic Commerce Act and the Consumer Protection:

1. Name of Provider: Maxiam Ltd.;

2. Registered office and business address: Bulgaria, Sofia, Mladost 1, Bl. 54, ent.3.apt.38

3. Address for the activity: Bulgaria, Sofia, 1784,

4. Details: Bulgaria, Sofia, Mladost 1, Bl. 54, Tel.: +359 885 445490, e-mail: office@te-light.bg;

5. Entry in the public records:

Unique Identification Code UIC 203193987;

6. Registration under VAT № BG BG203193987;

7. Supervisors:

(1) Commission for Personal Data Protection

Address: 15 Ivan Evstatiev Geshov Blvd., Sofia,

tel.: 02/91-53-515, 02/91-53-519

Fax: 02/91-53-525

E-mail: kzld@cpdp.bg

Website: www.cpdp.bg

(2) Commission for Consumer Protection

Address: 4A Slaveykov Sq., Fl. 3, 4 and 6, 1000 Sofia

Tel.: 02/980 25 24

Fax: 02/988 42 18

E-mail: info@kzp.bg

Website: www.kzp.bg

(3) Commission for Protection of Competition

Address: 18 Vitosha Blvd., 1000 Sofia

Phone: (02) 935 61 13

Fax: (02) 980 73 15

E-mail: cpcadmin@cpc.bg

Website: www.cpc.bg

8. Main characteristics of the goods: the characteristics of the goods are specified in the page for each product;

Price of the goods or services (including all taxes): the price of the goods is indicated under each article.

- The price is indicated in EUR and includes VAT for registered or non-registered natural persons.

 - For registered or non-registered legal persons, the price of all products is indicated in EUR excluding VAT.

10. Value of costs associated with the delivery of ordered articles (postage and shipping costs): the delivery costs for the ordered goods are detailed in Section VI.

When transport costs are borne by the user (for refusing and replacing orders and other cases are described in detail in Section V and VIII.

11. Value of using the means of distance communication, where it is calculated in a different manner than that of the basic tariff: Maxiam Ltd does not impose additional value of the means of communication with the Company;

12. the terms for the payment, delivery, execution, the date on which the merchant undertakes to deliver the goods or perform the services are regulated in Sections IV, V and VI;

13. Period for which the offer or the price remain in force: the prices listed in this on-line store at the time of application are binding for both parties;

14. Duration of contract:  

Maxiam Ltd does not offer contracts to permanent or intermittent supply of goods or services.

15. The user shall have the right to return the purchased goods. The terms for exercising the right of return are detailed in Section VIII;

15. Each user shall have the right to withdraw from the contract, and the terms, time frame and manner of exercising this right are detailed in Section VIII;

16. In case of withdrawal from the contract, the users shall cover at their expense the cost for the return of the goods equal to the amount of the cost incurred for the delivery of the cancelled goods;

17. Users shall lose their right of withdrawal from the contract in the cases detailed in Section VIII;

18. The warranty of the goods shall be the warranty provided by the manufacturer for the respective goods. The terms and conditions of the warranty shall be determined in the sales contract.

 III. RIGHTS AND OBLIGATIONS OF THE PARTIES

A) Rights and obligations of the User:

Article 6. (1) The customer is entitled to:

- To review the products, their features, prices and terms of delivery;

- To order goods from on-line store www.te-light.bg under the terms and conditions set out in these Terms.

- To receive the ordered goods (good) to the specified address for delivery after prior confirmation by phone and/or email by a representative of Maxiam Ltd.;

- To receive detailed invoice / receipt for purchases made by him, which contains information on all purchased goods – size, specifications, colour, number, unit value of each product, total amount due, the identity of the supplier, including address, phone and other contact details;

- To obtain information on the status of their orders;

- Upon delivery of the goods received to obtain in writing the information under Article 54 of the Consumer Protection Act.

 (2) The user shall be entitled to all other rights under the Consumer Protection Act.

(3) The User has no right to use the website for sending any content which is unlawful, false, misleading, threatening, inflammatory, abusive, harassing, defamatory, obscene, pornographic, religious or materials that predispose to conduct that would be considered a criminal offence and can lead to civil or criminal liability or otherwise violate any law or morality. In the event that the Customer fails to comply with this obligation, he bears full responsibility for any damage to Maxiam LTD.

Article 7. The User assumes full responsibility for the protection of his user name and password and for all actions performed by him or by a third party using his user name and password.

Article 8. The User undertakes:

- To provide true and accurate information about his full name, exact delivery address, telephone number and email address;

- To pay the price of the ordered goods referred to in the information for generation and confirmation of the order;

- To allow the goods to be delivered to the delivery address;

- To pay the transportation costs for the delivery of purchased goods with a value of less than EUR 150;

B) Rights and obligations of Maxiam Ltd.:

Article 9. Maxima Ltd. shall have the right:

- To receive all amounts due for purchases of goods and their delivery;

- At any time and without notice to make changes in the published materials, services and prices;

- To obtain from the User the following information: - name (for private individuals and families, to legal entities and sole traders – company name, tax number), address, telephone number and email address;

- To send to the User for express consent on his part, by mail, by phone, via text messages (sms, email or other forms of communication) or other means of addressed advertising information on current promotions and special offers new products and any other information relating to him as a client;

- In case of the withdrawal of a user, Maxiam Ltd. may defer the return of the amounts to the Users until it has received its goods back or until the Users have provided proof that they have sent the goods back, whichever occurs earlier.

- Has the right to collect and use information regarding his customers in order to improve the quality of the goods and services and the satisfaction of consumer needs, and to explore satisfaction with the goods purchased and the quality of service offered;

- At any time, without notice to the User when he uses the site in breach of these Terms and Conditions and at the discretion of Maxiam Ltd. to terminate user access to the site.

Article 10. Maxiam LTD guarantees the supply of brand new products.

Article 11. Maxiam Ltd undertakes:

- To transfer to the User ownership of goods ordered by him;

- To deliver the User the ordered products on time and within the terms of delivery posted on this website and these Terms.

- To pay the transportation costs for the return of the received goods when the Users exercise their right of refusal of the delivery;

IV. CONTRACT FOR SALES

Article 12. (1) The User enters into a contract for sale of goods offered by www.te-light.bg, using the Provider interface, available on its website at www.te-light.bg.

(2) Under a contract for purchase concluded with the User, the Contractor shall deliver and transfer ownership to the User of the goods ordered through the interface.

(3) The User shall pay the Contractor the amount of the delivered goods in compliance with the conditions set out on web page www.te-light.bg, these Terms and Conditions and the specific delivery contract.

(4) The Provider shall deliver the goods ordered by the User in compliance with the conditions set out by the Provider on web page www.te-light.bg, these Terms and Conditions and the specific delivery contract.

Article 13. (1) The User and Provider agree that all statements between them in connection with the conclusion and execution of the delivery contract may be made electronically through electronic statements within the meaning of the Electronic Document and Electronic Signature Act and Article 11 of the Electronic Commerce Act.

(2) It is assumed that electronic declarations made by Users of the site were made by persons referred to in the data provided by the User at the time of registration if the latter has implemented the appropriate user name and password.

Article 14. (1) The Provider and the User sign separate contracts for purchase of goods declared by the User, regardless of their chosen one electronic application and a list of goods to buy.

(2) The provider can deliver together goods ordered with individual contracts for the sale.

(3) The rights of the User in connection with the goods supplied shall be exercised separately for each delivery contract.

Article 15. In exercising its rights under the delivery contract, the User undertakes to state clearly and unambiguously the respective contract and the goods in respect of which the rights are exercised.

Article 16. The User pays the price for individual delivery contracts once in the course of ordering goods.

Article 17. Buying goods from the on-line store is available for Users who are registered users of the site, as well as for Users who filled out data once during the order.

A) User registration:

 Article 18. Registration on this site is free and enables the Users to avoid entering personal data on each purchase and make use of the cost advantage of different user groups. User groups are collectively named to all partners and users of the on-line store. They are used to serve all the Users simultaneously, but with different prices for different groups - retail users, wholesalers and other contractors. Right www.te-light.bgis to fix any registered user client group to which it belongs. Prices for a particular user group are not visible to other user groups.

To register on the website www.te-light.bg, the User must complete an on-line registration form. The User is obliged to provide full, true and accurate data. In providing false or incomplete information, Maxiam Ltd shall not be held liable and shall have the right to terminate the delivery of your order, and without notice to terminate the registration of the user.

Article 19. To register, the User is required to comply with the following steps:

1. Select "Register" button;

2. Entering personal data and payment address and contact;

3. Entering shipping details or check button to confirm that it matches the billing address and contact;

Article 20. (1) After the User receives the procedure to the given e-mail address for registration confirmation, user name and password, he is provided with access to the services of an electronic catalogue.

(2) The User is obliged to keep a user name and password, and is fully responsible for all activities that occur with them.

In case of lost (forgotten) password Maxiam Ltd sent a new password at the user e-mail.

Article 21. (1) A customer who has registered in the e-commerce site www.te-light.bg, is entitled to enter into his account through these registration user name and password.

(2) Through a link in his menu "Edit Profile", the User will be able to edit his personal information, change his password and the delivery address. The site does not allow changing the e-mail address of the User. If necessary, the change of the e-mail address of the User shall be subject to new registration.

B) entering into a contract of registration:

Article 22. (1) The procedure for concluding the contract is standard and goes through the following stages:

1. Browse models: the User enters his own account by entering his user name and password and selects the product he wishes to order.

2. By pressing the "Buy" button, the products selected by the User will appear in the User's cart. It can add unlimited number of products, and to remove those from which the User is rejected.

3. When you select the button "Shopping" the User sees the selected products until shopping with photo and the main characteristics and the name of the product, quantity ordered, unit price and total price. After entering the user profile, the User can change the quantity of the selected product or delete it from the cart, if he wishes to withdraw from the selected product.

4. Address for payment and delivery: Before the end of the contract in case of data delivery to the registered users, customers have the opportunity to make corrections to the data by removing the check from the check button under "Shipping Address" and introduce new, relevant data. Then, click "Next Step" to proceed to the choice of payment method.

5. Method of Payment and delivery: The items in the consumer stroller not yet ordered. When the User decides he is ready with his choice and all that wish to order in the customer's cart, it is necessary to indicate his chosen method of payment by check button. Then, click "Next Step" to proceed to review or preview of the contract.

6. Review and preview of contract: After completion of the order opens a new window on which display made by the client address for payment and delivery method and payment amount, cost and method of delivery of selected items. By checking the field “Place an Order”, the User shall confirm that the User has read and accepted the terms and conditions of the delivery contract and that the User is familiar with and consents to the obligation to pay the contractual price.

7. The procedure ends by clicking on the "Finalize Order". From there, depending on the selected payment method, the User goes to the payment system and / or the contract is finalized. The screen displays the proforma invoice with all data and attributes, which is desired by the User can be printed via button "Print".

(2) Detailed information on User’s order is received by the User to the given e-mail address. The system automatically generates the order number, which is indicated in the e-mail-and through which the User can check out what stage of implementation is the contract.

(3) Upon designation by the User in the course of the contract to incomplete, incorrect or erroneous address or phone number shall be deemed invalid and it has no obligation to implement it by Maxiam LTD.

B) contracting by unregistered user:

Article 23 (1) The procedure for concluding the contract is standard and goes through the following stages:

1. Browse models: the User enters his own account by entering his user name and password and selects the product he wishes to order.

2. By pressing the "Buy" button, the products selected by the User will appear in the User's cart. It can add unlimited number of products, and to remove those from which the User is rejected.

3. When you select the button "Shopping", the User sees the selected products until shopping with photo, name of product, quantity ordered, unit price and total price. After entering the user profile, the User can change the quantity of the selected product or delete it from the cart, if he wishes to withdraw from the selected product.

4. Address for payment and delivery: Before completion of orders, the Users must enter the order by which only register that order. Email address, password and security code are entered and clicking "Register" takes the User to the payment and delivery page. Then, click "Next Step" to proceed to the choice of payment method.

5. Method of Payment and delivery: The items in the consumer stroller not yet ordered. When the User decides he is ready with his choice and all that wish to order in the customer's cart, it is necessary to indicate his chosen method of payment by check button. Then, click "Next Step" to proceed to review or preview of the contract.

6. Review and preview of contract: After completion of the order, a new window opens, on which display made by the User address for payment and delivery method and payment amount, cost and method of delivery of selected items. By checking field “Place an Order”, the User shall confirm that the User has read and accepted the terms and conditions of the delivery contract and that the User is familiar with and consents to the obligation to pay the contractual price.

7. The procedure ends by clicking on the "Finalize Order". From there, depending on the selected payment method, the User goes to the payment system and / or the contract is finalized. The screen displays the proforma invoice with all data and attributes, which is desired by the User can be printed via button "Print".

 (2) Detailed information on User’s order is received by the User to the given e-mail address. The system automatically generates the order number, which is indicated in the e-mail-but with the help of which the User can check out what stage of implementation is the contract.

(3) Upon designation by the User in the course of the contract to incomplete, incorrect or erroneous address or phone number shall be deemed invalid and it has no obligation to implement it by Maxiam LTD.

V. PRICE AND PAYMENT

Article 24. (1) All prices of goods in on-line store are in EUR The prices of the goods shall be final, shall be valid for the date of the order and shall include VAT for natural persons either registered or non-registered with the website but shall not include the delivery price.

- For legal persons either registered or non-registered with the website, all products shall be displayed on the site in EUR excluding VAT but shall not include the delivery price.

(2) The cost of individual products is available on each page where they occur irrespective of their description.

(3) The delivery price shall be determined in compliance with Section VI of these General Terms and Conditions.

Article 25. Payment for the order to be one of the following ways:

  • 1. By bank transfer: If paying by bank transfer, the User must order payment to the following account of Maxiam Ltd:
    Maxiam Ltd,
    Sofia, Bulgaria
    Unicredit Bulbank

    IBAN:BG13UNCR70001522027127
    BIC: UNCRBGSF

 The payment order must indicate the order number, the date on which it was made, ordered and the total amount due.

2. By debit / credit card via virtual POS terminal (on-line payment):

 - Through payment system PayPal

a) bank cards which you can do on-line payment, with brands Borika, MasterCard and Visa. We need to make sure that your card is open for transactions on the Internet.

b) Security for the introduction and transmission of card data is produced using the SSL protocol to encrypt the connection between our server and the payment page of our servicing bank

-The authenticity of the card is checked by introducing security code (CVV2)

In addition, to identify the User as the cardholder, the billing server for e-commerce of our servicing bank supports authentication schemes of international card organizations – verified by VISA and MasterCard SecureCode, if the User is registered to use them.

c) Data that you should fill in a card payment are:

- Data card (number, expiration date, 3-digit security code, cardholder name, address)

- Data authentication - to identify the User as a cardholder billing server for e-commerce of our servicing bank supports authentication schemes of international card organizations – verified by VISA and MasterCard SecureCode. If the User is registered with the User's issuing bank in these security devices, the screen will appear a page where the User must enter the User's password authentication.

– order data: number, date, approval and total amount due.

IMPORTANT: Maxiam Ltd does not collect card data and as a merchant does not have access to them. Access to card data is only our servicing bank.

e) Transaction currency (that is introduced into the payment page when purchasing) is EURO. If paying by card via virtual POS terminal, the User deposits an amount equal to the value of the User's order and once the deposit transaction is confirmed, delivery of the ordered goods and services will be performed.

Article 26. Period of execution starts from the first business day following the receipt of the amount due on account of Maxiam LTD.

Article 27. The User shall pay the Provider the price of the ordered goods and the delivery costs prior to the shipment.

Changing prices posted on-line:

Article 28. (1) In case of change of prices advertised on the site change is reflected in a clear way for the User, where a specific item indicates old price is crossed out and the new one listed clearly and legibly.

(2) A change in the price of the goods does not affect contracts already concluded.

(3) Reduce the price of a product, unless the description of the old and the new price of the product, the site will be down the conditions under which the price reduction and the period during which the goods are offered at reduced prices.

VI. DELIVERY

Article 29. Goods ordered from the on-line store are delivered by courier to the address stated in the request.

Article 30. (1) The price of the products does not include the amount of delivery. Shipping costs for one item or group of items eligible for group delivery shall be determined in compliance with the provisions set out in the Delivery Terms indicated on web page www.te-light.bg

(2) The shipping cost is paid together with the payment of the goods ordered by the User.

Article 31. Delivery will be made no later than 5 business days from the first working day following the date of the price of goods at the expense of Maxiam LTD.

Article 32. Provider has the right to deliver the goods at delivery instructions of the User or a third party that accepts and acknowledges receipt on behalf of the User and sign the accompanying documents.

Article 33. If the User does not provide the conditions for acceptance of the goods or not be found on the given address in the aforesaid period, Maxiam LTD shall be exempt from the obligation to deliver the goods and the costs for shipment and return shipment of the goods subject of the delivery shall be at the expense of the User even though the User has not received them.

Article 34. Deliveries are not made on weekends and public holidays.

Article 35. Upon receipt of the goods, the User shall be provided with the following documents: original VAT invoice, packing slip, delivery cost information.

Article 36. (1) The User must inspect the goods on delivery and transmission to the Supplier if the product does not comply with the order to notify Provider immediately.

(2) If the User fails to notify under par. 1, the product is considered approved as compliant except for latent defects.

(3) In case of exercising the right of withdrawal for deliveries under par. 1, the cost of returning the goods shall be borne by the User.

Article 37. (1) If the Contractor cannot perform the contractual obligation on time due to unavailability of the ordered goods, it shall inform the User about that. The Contractor may offer a longer period for the delivery if the User agrees to have the order delivered under such terms.

(2) In the cases under Paragraph 1, the Contractor shall have the right, with the consent of the User, to deliver goods of the same type, with the same quality and price, if the client is interested in having the delivery made within a longer period and declares his agreement to the Contractor expressly and in writing, with the two parties agreeing on the specific delivery term. 

VII. TERMINATION

Article 38. This contract shall be terminated in the following cases:

– after both parties have performed their contractual obligations;

- By mutual consent of the parties expressed in writing;

- Objective inability of any of the parties to fulfil their obligations thereunder;

- when exercising the right of withdrawal from the contract and after the parties have performed their respective obligations arising as a result of the exercised right of withdrawal by the User;

- In other cases provided by law.

VIII. WITHDRAWAL AND CLAIM REFUND

A) Withdrawal from the contract

Article 39. (1) The User shall have the right to withdraw from the contract within 14 days without providing grounds for such a withdrawal. The term for withdrawal shall be 14 days as of the date on which:

a) you have received the goods or your representative or a third party other than the courier has had the goods available at their disposal;

b)when a number of goods have been ordered as part of a single order when the goods are to be received separately, as of the date on which the User or a third party other than the carrier and indicated by the User has received the last article;

c) in case of delivery of goods consisting of a number of batches or parts, as of the date on which the User or a third party other than the carrier and indicated by the User has accepted the last batch or part;

(2) In order for you to exercise you right of withdrawal from the contract, you must contact us (Maxiam Ltd, Mladost 1, Bl. 54, Entr. 3, Apt. 38, 1784 Sofia, Bulgaria or e-mail: office@te-light.bg or phone numbers:+32 486 789094, +359 885 445490) (e.g. by sending a clear statement by post or e-mail) to inform us about your decision to withdraw from the contract. You may use the enclosed withdrawal template, constituting Appendix No 1, which is an integral part of these General Terms and Conditions; however, the use of the template is not mandatory. In order to observe the period of cancellation of the purchases, it is sufficient enough to send the message on the right of withdrawal before the deadline for withdrawal.

(3) In the cases set out in Paragraph 1 and Paragraph 2, we shall send you a confirmation of the receipt of the withdrawal at the e-mail indicated by you in your registration.

(4) The obligation of proving the exercise of the right of withdrawal from the contract shall be borne by the User.

 

Article 40. Effects of the Withdrawal

(1)   If the User withdraws from the contract, we shall return all amounts received from the User, minus the delivery costs, and these amounts shall be reimbursed immediately and no later than 14 days as of the date on which we have received your notice of withdrawal from the contract.

(2)   For this repayment, we use the same method of payment that you used for the initial transaction, unless you explicitly agreed otherwise.

(3)   The Contractor may withhold the reimbursement until it has received the goods back or until the User has proven that the User has sent the goods back, whichever occurs earlier.

(4)   In any case, you must return the goods promptly not later than the 14th day until you have claimed withdrawal at:

Maxiam Ltd, Mladost 1, Bl. 54, Entr. 3, Apt. 38, 1784 Sofia, Bulgaria or at another address explicitly indicated by Maxiam LTD, e-mail: office@te-light.bg by forwarding a withdrawal template, constituting Appendix No 1 which is an integral part of these General Terms and Conditions.

(5)   The deadline shall be regarded as met if you have sent the goods back by the 14th day.

(6)   The User shall bear the direct cost of returning the goods.

(7)   The User shall not take actions in case of defects in the goods if such defects are related to the nature, characteristics and functioning of the goods.

Article 41. The right of withdrawal cannot be exercised: If the purchase has been made by a User – legal person, as well as for goods which have been manufactured in compliance with the requirements of a User – natural person, or have been produced at a special request to meet personal needs.


Replacement of goods prior to their delivery

Article 42. (1) In the event that the User wishes to exchange a product ordered, the User shall inform Maxiam Ltd as soon as possible (no later than 6 hours after the order) by phone at +32 486 789094 and shall confirm this wish in writing at e-mail office@te-light.bg. The User needs to notify the order number for which a correction refers. 

(2) In case of an exchange of a given product under a specific order pursuant to the sales contract, Maxiam Ltd shall reimburse the amount paid by the User within 14 business days if the price of the articles being replaced is lower than the price of the replacement articles.

(3) The User shall pay the difference (if any) between the value of the articles being replaced and the value of the replacement articles before such articles are sent to the User by courier.

(4) The Contractor may refuse to exchange goods in case that they have already been sent to the address of the client by courier, unless the client agrees to cover the cost of their return to the Contractor in order for them to be exchanged with other goods.

Return claims

Article 43. (1) The User is entitled to claim for any lack of conformity with the contract.

(2) Upon filing of a claim in good faith, a User can claim a refund, replace the product with another, compatible with the contract for sale, rebates or free adjustments / repairs.

(3) The User is entitled to claims if the defects are not a result of his misconduct, and if there is no damage to the goods caused by improper use.

(4) When making a claim for return of goods, the User shall enclose the documents on which the claim is based: receipt or invoice, records, acts or other documents certifying the compliance of the goods or services with the sales contract, other documents certifying the amount of the claim.

(5) The User may file a claim within the terms indicated in the Consumer Protection Act. For Users who do not act in the capacity of consumers within the meaning of the Consumer Protection Act, the terms specified in the Obligations and Contracts Act shall apply.

(6) Transportation costs to return the item in the event of a claim will be at the expense of Maxiam LTD.

IX. PRIVACY POLICY

Article 44. (1) The Contractor shall take measures to protect the personal data of the User under the Protection of Personal Data Act.

(2) For security reasons, the privacy of data of the User, provider will send at only e-mail address that was specified by the User at the time of registration / order. 

Article 45. (1) At any time Supplier may require the User to verify the legitimacy and credibility of each advertised during the registration / order the circumstances and personal data.

Article 46. Each User, by accepting these Terms, and agrees to the collection and processing of personal data for marketing purposes and is considered to be notified under the Protection of Personal Data Act that personal data will not be disclosed to other party, unless the information is requested by authorized state body under the statutory procedure or has received express consent from the User accordingly.

Article 47. No part of this information, including e-mail addresses of Users will not be used for advertising to third parties in any form. However Maxiam Ltd bears no responsibility for the security of personal information transmitted via this web site, in case of unauthorized intervention of third parties.

Article 48. The User may not use someone else's personal information (an alias, a foreign address, e-mail, another credit card, etc.). Each User who commits such an act will be submitted to the competent authorities by Maxiam Ltd. and will be punished to the fullest extent of European and local legislation.

 

X. AMENDMENT AND ACCESS TO THE GENERAL CONDITIONS

Article 49. (1) Maxiam Ltd reserves the right to unilaterally modify at any time the website e-commerce www.te-light.bg, and these Terms to use it, by updating this document after the change to update the date of publication.

(2) User's obligation is to meet the actual conditions of use and current Terms because they are binding on him.

(3) Changes in the Terms shall not affect the relationship between the User and Maxiam Ltd., arising in connection with contracts validly entered into before the change of terms and conditions.

 

XI. RESPONSIBILITY

Article 50. Provider shall not be liable in the event of force majeure, fortuitous events, issues on the internet, technical or other objective reasons, including orders of the competent authorities.

Article 51. (1) The provider is not liable for material or immaterial damages, resulting in lost profits or damages caused to the User by use or non-use of www.te-light.bg and contracts of sale with the Contractor, unless acted with intent or gross negligence.

(2) The provider is not responsible for the time during which www.te-light.bgunavailable due to force majeure.

Article 52. (1) The supplier shall not be liable if, in the case of any address security of the equipment followed the loss of information, dissemination of information, access to information, restricting access to information and other related consequences.

(2) The supplier shall not be liable in the event of a contract of sale, providing access to information, loss or alteration of data, the result of the false legitimacy of a third party which is presented to the Client if the circumstances can suggests that this person is a User.

Article 53. The supplier shall not be liable if the User has not read these General Terms and Conditions.

Article 54. The User understands and accepts the fact that only Maxiam Ltd provides services and is not responsible for any interference or technical problems, thwarting the use of services due to the operation of computers and the Internet.

Article 55. Maxiam Ltd. is not responsible for unfaithfulness of that manufacturer's information on the characteristics of goods offered on-line.

Article 56. The Web site may contain links to third party sites. Maxiam Ltd. is not responsible for the content, the rules for privacy and security of such sites. Links to other website does not imply that Maxiam Ltd endorses the site and the information contained therein or the products or services for which it is related.

 

XII. OTHER CONDITIONS

Article 57. The colours of the products shown on this site www.te-light.bg depend on the settings of your monitor.

Article 58. The content of this website and technologies used in it are protected by the Copyright Act and related rights. All text, graphics and videos posted on the site are the property of Maxiam Ltd unless expressly stated otherwise. The use of any material posted on this site is strictly prohibited. Violators will be prosecuted to the fullest extent of the law.

Article 59. (1) The User and Provider shall protect each other's rights and legitimate interests and to protect their trade secrets come to their knowledge in the course of performance of the contract and these terms and conditions.

(2) The User and Provider shall, during and after the period of the contract is not made public written or oral communications held between them. For public can be considered the publication of correspondence in print and electronic media, internet forums, personal or public web sites and more.

Article 60. In the event of a conflict between these Terms and terms and conditions in a special contract between the Supplier and the User shall take precedence of the special contract clauses.

Article 61. Possible invalidity of any provision of these Terms shall not invalidate the entire contract.

Article 62. These terms and conditions are in accordance with the Consumer Protection Act, Protection of Personal Data Act and the current Bulgarian legislation. All disputes related to the performance and interpretation of the contract between the User and the Provider shall be settled pursuant to the laws of the Republic of Bulgaria.

Appendix No 1 – Withdrawal Template and Appendix No 2 – Instructions for Exercise of the Right of Withdrawal from the Contract shall form an integral part of these General Terms and Conditions.

Article 63. These general conditions shall come into force on 1 April 2015.

 

Appendix No 1


Template for Exercise of the Right of Withdrawal from the Contract:

(please complete and forward this template only if you wish to withdraw from the contract)

 

- To (the merchant name, its geographical address and, if applicable, its fax number and e-mail address shall be completed by the merchant):

- I/We* hereby inform you that I/we* withdraw from the contract signed by me/us* for purchase of the following goods*/for provision of the following service*

- Ordered on*/received on*

- Name(s) of the User(s)

- Address of the User(s)

- Signature of the User(s) (only if the template is completed in hard copy)

- Date

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* Please delete as appropriate.


Appendix No 2

Information regarding the Exercise of the Right of Withdrawal from the Contract

Standard instructions regarding the withdrawal:

I. Right of withdrawal from a distance contract or after leaving a point of sale.

II. You shall have the right to withdraw from this contract without indicating grounds for that within 14 days.

III. The term for withdrawal shall be 14 days as of date:

 a) in case of a sales contract: “the date on which you or a third party other than the carrier and indicated by you acquired possession of the goods.”;

b) in case of contract whereby the User has ordered a number of goods with a single order and the goods are to be delivered separately: “the date on which you or a third party other than the carrier and indicated by you acquired possession of the last article.”;

            c) in case of delivery of goods consisting of a number of batches or parts, as of the date on which the User or a third party other than the carrier and indicated by the User has accepted the last batch or part;

In order to exercise your right of withdrawal, you must inform us about your name, geographical address and phone number, fax and e-mail, if any, and about your decision to withdraw from the contract with an unequivocal statement (e.g. a letter sent by post, fax or e-mail).

You may use the enclosed standard withdrawal template but this is not mandatory. You may also complete the standard withdrawal template or another unequivocal statement of withdrawal located at our website www.te-light.bg and send it by e-mail. If you use this option, we shall immediately send you a permanent (e.g. by e-mail) message confirming the receipt of your withdrawal.

For the term of the withdrawal to be regarded as met, it is sufficient to sent your message regarding the exercise of your right of withdrawal prior to the expiry of the deadline for withdrawal from the contract.

IV. Effect of the withdrawal.

If you withdraw from this contract, we shall reimburse to you all payments received from you, minus the cost of delivery, without unreasonable delay and in all cases no later than 14 days as of the date on which you have informed us about your decision to withdraw from the contract. We shall perform the reimbursement using the same payment means as those used by you for the initial transaction, unless you expressly agree to other payment means. We shall have the right to defer the reimbursement of the payments until we have received the goods back or until you have provided us with proof that you have sent the goods back, whichever occurs earlier.

We expect you to return the goods to us without unreasonable delay and in all cases no later than 14 days following the date on which you have informed us about your withdrawal from this contract.

The deadline shall be regarded as met if you send the goods back to us prior to the expiry of the 14-day term.

- You must cover the direct costs for the return of the goods.

- You shall only be liable for any reduction of the value of the goods as a result of their trial use if such trial use is beyond what is necessary to determine their nature, characteristics and proper operation.

 

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